![]() ![]() Someone may temporarily experience an issue accessing content if they have trouble logging in to Quest 2 with their Facebook account, but they will be able to access their content once those login issues are resolved,” the email explains.įacebook claimed to only have “a very small number” of Oculus users running into login issues. “People who are having trouble logging in to their device aren’t losing access to their purchased content, based on what we’re seeing in customer service reports. ![]() In an emailed statement, a Facebook spokesperson said Quest 2 customers should contact Oculus Customer support to work through issues. Multiple buyers called the system a “paperweight” in their emails to us about their interactions with customer service and what they feel like they can do with the latest VR headset on the market. If the review fails or your account is suspended, there appears to be no recourse for appeal.
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